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Problem with Scanning on HP Envy 4500 Series Printer after upgrading to Windows 10

This 4500 detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access engy support information and solutions. Modify your browser’s settings to allow Javascript to execute. Tell us about your experience with our site. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

How to scan with envy wirelessly to Win10_PC – no drive – HP Support Community –

But with the Pro version it takes just 2 clicks: Thank you for your advice, but I’ve tried directly connecting the scanner to the computer already, many 45000. It seems to be the same is happening on mine. Place the document or photo printed side down on the scanner glass, and then close the scanner lid.


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HP has scanned your product but currently has no suggestions for driver updates. HP Download and Install Assistant. By Sophie Luo — Last Updated: Snvy using this site, you accept the Terms of Use and Rules of Participation.

We go with the first option listed here. Did you install the complete driver package? I’ve repeated these instructions at least 20 times. That being said, it is not at all flawless.

Problem with Scanning on HP Envy Series Printer after upgrading – Microsoft Community

This topic has been locked due to inactivity for a long period of time. Or, view all available drivers for your product below. In reply to Mobile Panda’s post on January 1, Mobile Panda Replied on January 1, Operating System – Windows 7, Windows 8, Windows 8.


We were unable to wis any drivers for your product.

Message 1 of 2. Select your desired files and a list of links will be sent by email. I’ve tried these steps by both trying to install the printer as Wireless, and as a direct USB connection. As I understand you need information on how to scan, Don’t worry as I’ll be glad to help, however, to provide an accurate resolution, I need a few more details: Is my Windows version bit or bit?

In this post, we will be introducing some effective methods to help you with the HP driver update. I’ve tried disabling my firewall. My question is this: Select all Deselect all. In reply to jknowles0’s post on April 25, Please make a different selection, or visit the product homepage.